Start here
Read the user manual for downloads, tours, saved progress and troubleshooting, or try the quick walkthrough.
Contact NSF Labs
Email [email protected]. Include your device model, app version, the museum or tour involved, and what happened. A screenshot can help; omit personal information and private credentials.
Report an object or tour correction
Include the museum name, object title or accession number, and a link to the museum record when available. For a gallery change, include the current gallery and the date you confirmed it.
Privacy and deletion
Read the privacy policy or follow the data-deletion instructions. You can request deletion by email without reinstalling the app.